Refund policy
Last updated: October 23, 2026
Returns
This policy applies to all products.
Pre-orders and cancellations
These are pre-order products. Once production has started, cancellations for reasons unrelated to product quality are not accepted.
All returns must be shipped within 30 days after delivery.
Returns for sizing issues or personal preference are accepted. Items must be unworn, unwashed, and have all tags intact. The buyer is responsible for return shipping within the United States.
We reserve the right to inspect returned items. Items that have been worn, washed, or damaged will not be refunded.
Contact us to ask about return options and how to start a return.
How to start a return
Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.
Contact us before returning an item.
Unless we state otherwise or applicable law requires otherwise, you are responsible for return shipping costs for change-of-mind returns.
Damages and issues
Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.
Returns are accepted for quality issues, including workmanship defects or fabric that differs substantially from the sample. We cover return shipping within the United States, and the return address is in the United States. A refund will be issued after the returned item has been received, inspected, and the quality issue verified.
Exceptions and non-returnable items
Some items may not be eligible for return, as stated in the return terms above or on the product listing, website, or in-store at the time of purchase.
Contact us if you have questions about whether a specific item can be returned.
Exchanges
Contact us to ask about exchange options before returning your item.
Refunds
We may agree with you on a partial or full refund without requiring the item to be returned.
We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.
If you do not see your refund within a reasonable period of time since your refund was approved, contact us.
This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.
Contact
To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at song.linda1@icloud.com or use the contact details in our contact information policy.